How long do my products ship in after I place an order?
If your order is a non engraving order, it will ship in 24 hours. If it is an engraved order, it will take 3-4 business days before it can ship out.
How do I now the products are genuine?
Every product comes with an Authenticity card stating the genuine use of product. Also, all Krysaliis products comply with CPSC standards. Each product is stamped .925 or silver plated to assure a product that is of genuine quality.
Does my order come in a gift box?
Yes, all products come with a ribboned gift box. You can choose to personalize your packaging on the product page under Gift Wrapping for an additional cost. Our standard packaging comes in a white gift box with a silver ribbon.
Do my products come in a pouch?
Yes. All products are inserted into a white flannel pouch to protect your silver.
Will my silver tarnish?
Yes. All silver tarnishes due to the natural component of sulfur it contains. This has nothing to do with the ingenuity of a product.
How do I qualify for free shipping?
Any order $75+ qualifies for free shipping
What if I want a custom engraving that the website does not let me put in?
We will try to accommodate all requests so far as it is possible without compromising on the quality of the final product. Please call us on 1-844-341-3871 or email us at firstname.lastname@example.org.
What do you mean by authorized retailer?
By being an authorized retailer for krysaliis, we carry their entire line of products at the best prices and have direct contact with them to sell their products on our website.
Are Krysaliis products .925 sterling?
All products mentioned sterling and marked .925 are .925 sterling and products that mention plated and stamped silver plated on them are plated with 999 silver plate.
How long has Krysaliis been in business?
Over 10 years
Where does Krysaliis sell their products?
Stores across USA and online stores like Amazon, Silver Gallery, Silver Superstore, Wayfair and many more with 4+ stars.
Can Krysaliis products be put in a microwave?No! You should never put any type of metal in a microwave as it can spark and potentially cause a fire.